EU regulatory register · DSA
Article 25Online interface design and organisation
CELEX 32022R2065 · Read on 2026-08-18 · Chapter III
Official text
Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.
1. Providers of online platforms shall not design, organise or operate their online interfaces in a way that deceives or manipulates the recipients of their service or in a way that otherwise materially distorts or impairs the ability of the recipients of their service to make free and informed decisions.
2. The prohibition in paragraph 1 shall not apply to practices covered by Directive 2005/29/EC or Regulation (EU) 2016/679.
3. The Commission may issue guidelines on how paragraph 1 applies to specific practices, notably:
(a)
giving more prominence to certain choices when asking the recipient of the service for a decision;
(b)
repeatedly requesting that the recipient of the service make a choice where that choice has already been made, especially by presenting pop-ups that interfere with the user experience;
(c)
making the procedure for terminating a service more difficult than subscribing to it.
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