Legal sources with official primary sources

Printed ·

SMLM Previewerrors, bugs and incomplete coverage may occurThe model is production-ready during Q4-26

Skip to main content
Skip to the answer
NovaCopilotA service from ExploreWorldAI

Source status and reading dates are reported separately. A reading date is not source verification.

Back to the act

EU regulatory register · PSD2

Article 102ADR procedures

CELEX 32015L2366 · Read on 2026-08-18

Share this page

Short answer

1. Member States shall ensure that adequate, independent, impartial, transparent and effective ADR procedures for the settlement of disputes between payment service users and payment service providers concerning the rights and obligations arising under Titles III and IV of this Directive are established according to the relevant national and Union law in …

Verbatim from the article. Source: NovaCopilot · https://legal.exploreworldai.com/eu/rattsakter/psd2-2015-2366/artikel-102 · Short answer as data · Official text

Official text

Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.

1. Member States shall ensure that adequate, independent, impartial, transparent and effective ADR procedures for the settlement of disputes between payment service users and payment service providers concerning the rights and obligations arising under Titles III and IV of this Directive are established according to the relevant national and Union law in accordance with Directive 2013/11/EU of the European Parliament and the Council (35), using existing competent bodies where appropriate. Member States shall ensure that ADR procedures are applicable to payment service providers and that they also cover the activities of appointed representatives.

2. Member States shall require the bodies referred to in paragraph 1 of this Article to cooperate effectively for the resolution of cross-border disputes concerning the rights and obligations arising under Titles III and IV.

Open the article on EUR-Lex

Follow-up questions

The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.

Verifiable trust signals

  • Source-linked answers and explicit evidence gaps
  • Obligations, controls, risks and consequences
  • Stable objects and verifiable checksums
  • Rule-based objects, optional source-linked reasoning
  • Model card, source status and audit

Model cardAudit