May the seller choose repair instead of replacing the goods?
The seller may offer repair or replacement twice for the same defect, and the consumer cannot then claim a price reduction or cancellation before those attempts have been made. Repair must be free of charge, without significant inconvenience to the consumer, and within a reasonable time. After two failed attempts the consumer is free to claim a price reduction or cancellation.
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Source
- Reference
- Consumer Purchases Act sections 29 to 33
- Acts
- Consumer Purchases Act
- Area
- SME, employment and contracts
- Read date
- 2026-09-09
Other acts in the same area
- Working Environment Act · LOV-2005-06-17-62
- Working Environment Act chapter 15 — dismissal and notice · LOV-2005-06-17-62 kap. 15
- Holidays Act · LOV-1988-04-29-21
- Contracts Act · LOV-1918-05-31-4
- Consumer Complaints Act · LOV-2020-06-23-98
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