How long may a consumer complain about goods?
The absolute deadline is two years, and five years where the goods on ordinary use are intended to last significantly longer. A relative deadline applies as well: the consumer must complain within a reasonable time after discovering the defect, and never shorter than two months. A defect appearing within two years of delivery is presumed to have existed at delivery unless the seller shows otherwise.
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Source
- Reference
- Consumer Purchases Act sections 27 and 18
- Acts
- Consumer Purchases Act
- Area
- SME, employment and contracts
- Read date
- 2026-09-09
Other acts in the same area
- Working Environment Act · LOV-2005-06-17-62
- Working Environment Act chapter 15 — dismissal and notice · LOV-2005-06-17-62 kap. 15
- Holidays Act · LOV-1988-04-29-21
- Contracts Act · LOV-1918-05-31-4
- Consumer Complaints Act · LOV-2020-06-23-98
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