How long does a customer have to complain about a defect?
The customer can complain about a defect within two years of delivery, and within five years for goods intended to last considerably longer than two years. The defect must be invoked within a reasonable time after it was or should have been discovered.
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Source
- Reference
- Consumer Purchase Act sections 5-2 and 9
- Acts
- Consumer Purchases Act
- Area
- SME, employment and contracts
- Read date
- 2026-09-09
Other acts in the same area
- Working Environment Act · LOV-2005-06-17-62
- Working Environment Act chapter 15, dismissal and notice · LOV-2005-06-17-62 kap. 15
- Holidays Act · LOV-1988-04-29-21
- Contracts Act · LOV-1918-05-31-4
- Consumer Complaints Act · LOV-2020-06-23-98
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