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EU regulatory register · Konsumenträttighetsdirektivet 2011/83

Article 10Omission of information on the right of withdrawal

CELEX 32011L0083 · Read on 2026-10-30

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Short answer

1. If the trader has not provided the consumer with the information on the right of withdrawal as required by point (h) of Article 6(1), the withdrawal period shall expire 12 months from the end of the initial withdrawal period, as determined in accordance with Article 9(2).

Verbatim from the article. Source: NovaCopilot · https://legal.exploreworldai.com/eu/rattsakter/konsumentratt-2011-83/artikel-10 · Short answer as data · Official text

Official text

Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.

1. If the trader has not provided the consumer with the information on the right of withdrawal as required by point (h) of Article 6(1), the withdrawal period shall expire 12 months from the end of the initial withdrawal period, as determined in accordance with Article 9(2).

2. If the trader has provided the consumer with the information provided for in paragraph 1 of this Article within 12 months from the day referred to in Article 9(2), the withdrawal period shall expire 14 days after the day upon which the consumer receives that information.

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