United Kingdom: common questions on work, consumer rights, data and inheritance
Answers on notice periods, holiday, flexible working, faulty goods, cancelling online orders, flight delays, subject access requests, wills, intestacy and late payment interest in the UK.
- Source
- legislation.gov.uk. Read
- Object
- topic:uk:storbritannien
- Source
- NovaCopilot
- What notice period am I entitled to in the UK?
After one month of employment, both employer and employee are entitled to at least one week's notice. After two years the employer must give at least one week for each complete year of service, up to a maximum of twelve weeks. The employee only has to give one week under the statute. A longer period applies if the employment contract says so.
- Source
- Employment Rights Act 1996, section 86
- Provision
- Employment Rights Act 1996 section 86(1) och 86(2)
- Object
- question:uk:uk-uppsagningstid-anstalld
- How many days holiday am I entitled to in the UK?
Workers are entitled to 5.6 weeks of paid holiday a year, which is 28 days for someone working five days a week. The entitlement is capped at 28 days even for people working more than five days a week, and bank holidays may be counted as part of it. Part-time workers get a pro rata amount. Holiday cannot be replaced by payment except when the employment ends.
- Source
- Working Time Regulations 1998, regulation 13 och 13A
- Provision
- Working Time Regulations 1998 regulation 13, 13A(2)(e) och 13A(3) (tak på 28 dagar)
- Object
- question:uk:uk-semester-dagar
- Can I request flexible working in the UK?
Since 6 April 2024 employees can request flexible working from their first day of employment, for example different hours or working from home. Two requests may be made in any twelve-month period. The employer must decide within two months, consult the employee before refusing, and may only refuse for one of the business reasons listed in the Act. The Employment Rights Act 2025 tightens this so that a refusal must also be reasonable; check when that change takes effect.
- Source
- Employment Rights Act 1996, section 80F–80G
- Provision
- Employment Rights Act 1996 section 80F och 80G; Employment Relations (Flexible Working) Act 2023
- Object
- question:uk:uk-flexibelt-arbete
- What are my rights if something I bought is faulty in the UK?
A consumer who buys faulty goods from a trader can reject them and get a full refund within 30 days. After that the trader gets one attempt to repair or replace the goods, and if that fails the consumer can claim a price reduction or a final right to reject. A fault that appears within six months is presumed to have existed at delivery unless the trader proves otherwise.
- Source
- Consumer Rights Act 2015, section 19–24
- Provision
- Consumer Rights Act 2015 section 19(14)–(15), 20, 22, 23 och 24
- Object
- question:uk:uk-reklamera-felaktig-vara
- How long do I have to cancel an online order in the UK?
For distance purchases the consumer has a 14-day cancellation period. For goods the period runs from the day the goods are delivered. The trader must refund within 14 days, but may wait until the goods are returned or the consumer shows they have been sent back. If the trader did not give information about the right to cancel, the period is extended by up to twelve months.
- Source
- Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
- Provision
- Consumer Contracts Regulations 2013 regulation 29, 30, 31 och 34
- Object
- question:uk:uk-angerratt-natkop
- How much compensation do I get for a delayed flight in the UK?
For a delay of three hours or more at the final destination, passengers are entitled to fixed compensation: £220 for flights up to 1,500 km, £350 up to 3,500 km and £520 for longer flights. No compensation is due if the delay was caused by extraordinary circumstances that could not have been avoided. The rule covers departures from the UK and UK carriers flying into the UK.
- Source
- Regulation (EC) No 261/2004 i brittisk lydelse (UK261), article 7
- Provision
- UK261 article 5, 6 och 7; Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019
- Object
- question:uk:uk-forsenat-flyg-ersattning
- How do I make a subject access request in the UK?
You have the right to know whether an organisation processes your personal data and to receive a copy of it. A request can be made in writing or verbally. The organisation must respond without undue delay and within one month at the latest, extendable by two months for complex or numerous requests. The first copy is free of charge as a general rule.
- Source
- UK GDPR article 12 och 15
- Provision
- UK GDPR article 12(3), 12(5) och 15; Data Protection Act 2018
- Object
- question:uk:uk-begara-ut-personuppgifter
- What makes a will legally valid in England and Wales?
The will must be in writing and signed by the testator, who must intend the signature to give effect to the will. The signature must be made or acknowledged in the presence of two witnesses present at the same time, and both witnesses must sign. A witness who is a beneficiary, or whose spouse or civil partner is, loses the gift, but the rest of the will remains valid.
- Source
- Wills Act 1837, section 9 och 15
- Provision
- Wills Act 1837 section 9 och 15
- Object
- question:uk:uk-giltigt-testamente
- Who inherits if there is no will in England and Wales?
If there is a spouse or civil partner and no children, they inherit everything. If there are children, the spouse or civil partner receives the personal chattels, a fixed sum of £322,000 and half of the remainder, while the children share the other half. With no spouse or civil partner the children inherit, then parents and siblings. Unmarried partners do not inherit under the rules.
- Source
- Administration of Estates Act 1925, section 46
- Provision
- Administration of Estates Act 1925 section 46; Administration of Estates Act 1925 (Fixed Net Sum) Order 2023
- Object
- question:uk:uk-arv-utan-testamente
- Can I charge interest on a late invoice in the UK?
When a business pays late, the supplier may charge statutory interest at 8 percentage points above the Bank of England base rate. The supplier is also entitled to a fixed sum for recovery costs: £40 for debts under £1,000, £70 up to £10,000 and £100 for larger debts. Unless otherwise agreed, payment is due 30 days after delivery or invoice.
- Source
- Late Payment of Commercial Debts (Interest) Act 1998
- Provision
- Late Payment of Commercial Debts (Interest) Act 1998 section 4 och 5A; Late Payment of Commercial Debts (Rate of Interest) (No. 3) Order 2002
- Object
- question:uk:uk-drojsmalsranta-foretag
General information based on the legislation, not advice on an individual case. Source: NovaCopilot.