How long do I have to cancel an online order in the UK?
For distance purchases the consumer has a 14-day cancellation period. For goods the period runs from the day the goods are delivered. The trader must refund within 14 days, but may wait until the goods are returned or the consumer shows they have been sent back. If the trader did not give information about the right to cancel, the period is extended by up to twelve months.
Answer from NovaCopilot, legal.exploreworldai.com/en/fragor/fragat/uk-angerratt-natkop, checked 2026-10-01.
- Source
- Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, legislation.gov.uk. Read
- Provision
- Consumer Contracts Regulations 2013 regulation 29, 30, 31 och 34
- Object
- question:uk:uk-angerratt-natkop
- Source
- NovaCopilot
General information based on the legislation, not advice on an individual case.