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Consumer and commercial

Goods, digital content and services sold to consumers, unfair terms and the statutory remedies a buyer can rely on.

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Acts

Consumer Rights Act 20152015 c. 15 · The Act sets the statutory rights of consumers in contracts for goods, digital content and services: satisfactory quality, fitness for purpose, description, the short-term right to reject, repair, replacement and price reduction, and the test for unfair contract terms..Sale of Goods Act 19791979 c. 54 · The Act governs contracts for the sale of goods between businesses: implied terms as to title, description, quality and sample, passing of property and risk, delivery and acceptance, and the seller's and buyer's remedies.Unfair Contract Terms Act 19771977 c. 50 · The Act limits the extent to which liability can be excluded or restricted in business contracts, in particular for negligence, breach of contract and the implied terms in sales, and applies a test of reasonableness to the clauses it does not prohibit outright..Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013SI 2013/3134 · The Regulations set the pre-contract information a trader must give, the fourteen-day right to cancel a distance or off-premises contract, the rules on delivery and passing of risk, and the ban on pre-ticked boxes and excessive payment surcharges..

Questions

How long does a UK consumer have to reject faulty goods?Consumer Rights Act 2015, sections 9-24What is the cancellation period for an online purchase in the UK?Consumer Contracts Regulations 2013, regulations 29-34

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