C-258/16Finnair Oyj v Keskinäinen Vakuutusyhtiö Fennia

Domstolens egne nøkkelord

Reference for a preliminary ruling — Air transport — Montreal Convention — Article 31 — Liability of air carriers for checked baggage — Requirements as to the form and content of the written complaint sent to the air carrier — Complaint made electronically and recorded in the air carrier’s information system — Complaint made on behalf of the person entitled to delivery of checked baggage or cargo by an agent of the air carrier.

Tolker