Krav

Inform clients without undue delay

provision: Art. 19(3)
roles: financial-entity
text: Where a major ICT-related incident occurs and has an impact on the financial interests of clients, financial entities shall, without undue delay as soon as they become aware of it, inform their clients about the major ICT-related incident and about the measures that have been taken to mitigate the adverse effects of such incident.
verbatim: true

Id:: requirement:eu:dora:art-19-3
Version:: 1 (graf 2026-10-10.1)
Hash:: ba5f87978db065ed602aae74d0bafe843c04753977b2305c6d8a89aa789ef5d7
Källa:: Art. 19(3), läst 2026-10-10
JSON:: https://legal.exploreworldai.com/api/public/v1/node/requirement/requirement%3Aeu%3Adora%3Aart-19-3

Kopplingar och beslutsvägar finns i NovaCopilot med partnernyckel. Source: NovaCopilot.