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    "sections": [
      {
        "title": "",
        "paragraphs": [
          "para_1"
        ]
      },
      {
        "title": "IN THE COURT OF APPEALS OF OHIO",
        "paragraphs": []
      },
      {
        "title": "SECOND APPELLATE DISTRICT",
        "paragraphs": []
      },
      {
        "title": "MONTGOMERY COUNTY",
        "paragraphs": []
      },
      {
        "title": "NATHAN GOMM",
        "paragraphs": []
      },
      {
        "title": "Appellee",
        "paragraphs": [
          "para_7"
        ]
      },
      {
        "title": "KINGS MOTORS GROUP LLC",
        "paragraphs": []
      },
      {
        "title": "Appellant",
        "paragraphs": [
          "para_10",
          "para_11",
          "para_12",
          "para_13",
          "para_14",
          "para_15",
          "para_16",
          "para_17",
          "para_18",
          "para_19"
        ]
      },
      {
        "title": "C.A. No. 30729",
        "paragraphs": []
      },
      {
        "title": "Trial Court Case No. 25CVI01039",
        "paragraphs": []
      },
      {
        "title": "(Civil Appeal from Municipal Court)",
        "paragraphs": []
      },
      {
        "title": "FINAL JUDGMENT ENTRY &",
        "paragraphs": []
      },
      {
        "title": "OPINION",
        "paragraphs": [
          "para_25"
        ]
      },
      {
        "title": "Pursuant to the opinion of this court rendered on May 29, 2026, the judgment of the",
        "paragraphs": [
          "para_27",
          "para_28"
        ]
      },
      {
        "title": "Pursuant to Ohio App.R. 30(A), the clerk of the court of appeals shall immediately",
        "paragraphs": [
          "para_30",
          "para_31",
          "para_32",
          "para_33",
          "para_34"
        ]
      },
      {
        "title": "CHRISTOPHER B. EPLEY, JUDGE",
        "paragraphs": [
          "para_36"
        ]
      },
      {
        "title": "2",
        "paragraphs": []
      },
      {
        "title": "OPINION",
        "paragraphs": []
      },
      {
        "title": "MONTGOMERY C.A. No. 30729",
        "paragraphs": []
      },
      {
        "title": "MICHAEL T. COLUMBUS, Attorney for Appellant",
        "paragraphs": []
      },
      {
        "title": "NATHAN GOMM, Appellee, Pro Se",
        "paragraphs": [
          "para_42",
          "para_43",
          "para_44",
          "para_45",
          "para_46",
          "para_47"
        ]
      },
      {
        "title": "I. Facts and Procedural History",
        "paragraphs": [
          "para_49"
        ]
      },
      {
        "title": "Almost immediately following the purchase, Gomm became aware that the vehicle had",
        "paragraphs": [
          "para_51",
          "para_52",
          "para_53",
          "para_54"
        ]
      },
      {
        "title": "KMG salesperson Mohammad Qasem testified. During trial, Gomm testified that prior to",
        "paragraphs": [
          "para_56"
        ]
      },
      {
        "title": "When he ultimately decided to purchase the Elantra, he negotiated a sales price of $11,500",
        "paragraphs": [
          "para_58",
          "para_59",
          "para_60",
          "para_61"
        ]
      },
      {
        "title": "3",
        "paragraphs": []
      },
      {
        "title": "Elantra. Gomm further acknowledged that he signed documents agreeing that he was",
        "paragraphs": [
          "para_64",
          "para_65",
          "para_66",
          "para_67",
          "para_68",
          "para_69",
          "para_70",
          "para_71",
          "para_72",
          "para_73",
          "para_74",
          "para_75",
          "para_76",
          "para_77",
          "para_78",
          "para_79",
          "para_80",
          "para_81",
          "para_82",
          "para_83",
          "para_84",
          "para_85"
        ]
      },
      {
        "title": "4",
        "paragraphs": [
          "para_87",
          "para_88"
        ]
      },
      {
        "title": "2024. According to Gomm’s records, Qasem responded with a text notifying Gomm that he",
        "paragraphs": [
          "para_90"
        ]
      },
      {
        "title": "Gomm soon to discuss the issues with the Elantra. Gomm testified that Sal, the manager at",
        "paragraphs": []
      },
      {
        "title": "KMG, reached out to him on April 27, 2024, and left a voicemail for Gomm to call him back",
        "paragraphs": [
          "para_93",
          "para_94",
          "para_95",
          "para_96"
        ]
      },
      {
        "title": "Sal multiple times, Gomm received a text from Qasem on May 10, 2024. Qasem informed",
        "paragraphs": [
          "para_98"
        ]
      },
      {
        "title": "According to Gomm’s records, Qasem stated that “the mechanic said everything passed",
        "paragraphs": [
          "para_100",
          "para_101",
          "para_102",
          "para_103",
          "para_104",
          "para_105"
        ]
      },
      {
        "title": "Smith to take a closer look at the vehicle. Following the inspection, Smith told Gomm that",
        "paragraphs": [
          "para_107",
          "para_108",
          "para_109",
          "para_110"
        ]
      },
      {
        "title": "5",
        "paragraphs": [
          "para_112",
          "para_113",
          "para_114",
          "para_115",
          "para_116",
          "para_117",
          "para_118",
          "para_119"
        ]
      },
      {
        "title": "Gomm bought the vehicle as-is. However, Sal stated that they could try to work something",
        "paragraphs": [
          "para_121",
          "para_122",
          "para_123",
          "para_124"
        ]
      },
      {
        "title": "However, on May 27, 2024, prior to Gomm’s obtaining an estimate from a body shop, Sal e-",
        "paragraphs": [
          "para_126",
          "para_127",
          "para_128",
          "para_129",
          "para_130",
          "para_131",
          "para_132",
          "para_133",
          "para_134"
        ]
      },
      {
        "title": "6",
        "paragraphs": [
          "para_136",
          "para_137",
          "para_138",
          "para_139",
          "para_140",
          "para_141",
          "para_142",
          "para_143",
          "para_144",
          "para_145",
          "para_146",
          "para_147",
          "para_148",
          "para_149",
          "para_150",
          "para_151",
          "para_152",
          "para_153",
          "para_154",
          "para_155",
          "para_156",
          "para_157"
        ]
      },
      {
        "title": "Additionally, Gomm acknowledged receipt of KMG’s buyer’s guide, which included a list of",
        "paragraphs": [
          "para_159"
        ]
      },
      {
        "title": "7",
        "paragraphs": [
          "para_161",
          "para_162",
          "para_163",
          "para_164",
          "para_165",
          "para_166",
          "para_167",
          "para_168",
          "para_169",
          "para_170",
          "para_171",
          "para_172",
          "para_173",
          "para_174"
        ]
      },
      {
        "title": "KMG’s control and cannot be waived by KMG. However, Qasem testified that he had agreed",
        "paragraphs": [
          "para_176",
          "para_177",
          "para_178"
        ]
      },
      {
        "title": "August 11, 2025. The magistrate concluded that KMG engaged in an unfair or deceptive act",
        "paragraphs": [
          "para_180"
        ]
      },
      {
        "title": "Gomm that the Elantra had been “thoroughly inspected,” had “no problems,” and had a clean",
        "paragraphs": []
      },
      {
        "title": "Carfax report. The magistrate noted that although Gomm purchased the vehicle “as-is,” this",
        "paragraphs": [
          "para_183",
          "para_184"
        ]
      },
      {
        "title": "8",
        "paragraphs": [
          "para_186",
          "para_187",
          "para_188",
          "para_189"
        ]
      },
      {
        "title": "Gomm responded to the objections on September 8, 2025. KMG also filed supplemental",
        "paragraphs": [
          "para_191",
          "para_192",
          "para_193",
          "para_194"
        ]
      },
      {
        "title": "Qasem may have made to Gomm, the buyer’s guide specifically advised the buyer to get a",
        "paragraphs": [
          "para_196",
          "para_197",
          "para_198",
          "para_199",
          "para_200",
          "para_201",
          "para_202",
          "para_203",
          "para_204",
          "para_205",
          "para_206",
          "para_207",
          "para_208",
          "para_209"
        ]
      },
      {
        "title": "9",
        "paragraphs": []
      },
      {
        "title": "Qasem was not aware of any issues, and that the vehicle had a clean Carfax report. The",
        "paragraphs": [
          "para_212"
        ]
      },
      {
        "title": "Gomm’s testimony that Qasem made these claims to him regarding the quality of the Elantra",
        "paragraphs": [
          "para_214",
          "para_215",
          "para_216",
          "para_217",
          "para_218",
          "para_219"
        ]
      },
      {
        "title": "II. Unfair and Deceptive Practices Under the CSPA",
        "paragraphs": [
          "para_221",
          "para_222"
        ]
      },
      {
        "title": "Carfax’ statement as deceptive or unconscionable acts or practices under R.C. 1345.02",
        "paragraphs": [
          "para_224",
          "para_225",
          "para_226",
          "para_227"
        ]
      },
      {
        "title": "Loury v. Westside Automotive Group, 2022-Ohio-3673, ¶ 19 (8th Dist.). “Accordingly, we",
        "paragraphs": [
          "para_229",
          "para_230",
          "para_231",
          "para_232",
          "para_233"
        ]
      },
      {
        "title": "10",
        "paragraphs": [
          "para_235",
          "para_236",
          "para_237",
          "para_238",
          "para_239",
          "para_240",
          "para_241",
          "para_242",
          "para_243",
          "para_244",
          "para_245",
          "para_246",
          "para_247",
          "para_248",
          "para_249",
          "para_250",
          "para_251"
        ]
      },
      {
        "title": "Ohio-4985, ¶ 24. Deceptive acts or practices include representing “that the subject of a",
        "paragraphs": [
          "para_253",
          "para_254",
          "para_255",
          "para_256",
          "para_257"
        ]
      },
      {
        "title": "11",
        "paragraphs": []
      },
      {
        "title": "(1) Whether the supplier has knowingly taken advantage of the inability",
        "paragraphs": [
          "para_260",
          "para_261",
          "para_262"
        ]
      },
      {
        "title": "(2) Whether the supplier knew at the time the consumer transaction was",
        "paragraphs": [
          "para_264",
          "para_265",
          "para_266"
        ]
      },
      {
        "title": "(3) Whether the supplier knew at the time the consumer transaction was",
        "paragraphs": [
          "para_268",
          "para_269"
        ]
      },
      {
        "title": "(4) Whether the supplier knew at the time the consumer transaction was",
        "paragraphs": [
          "para_271",
          "para_272"
        ]
      },
      {
        "title": "(5) Whether the supplier required the consumer to enter into a",
        "paragraphs": [
          "para_274",
          "para_275"
        ]
      },
      {
        "title": "(6) Whether the supplier knowingly made a misleading statement of",
        "paragraphs": [
          "para_277"
        ]
      },
      {
        "title": "(7) Whether the supplier has, without justification, refused to make a",
        "paragraphs": [
          "para_279",
          "para_280",
          "para_281",
          "para_282"
        ]
      },
      {
        "title": "12",
        "paragraphs": [
          "para_284"
        ]
      },
      {
        "title": "Loury, 2022-Ohio-3673, at ¶ 25 (8th Dist.). “Whether an act is deceptive depends on how",
        "paragraphs": [
          "para_286",
          "para_287",
          "para_288",
          "para_289",
          "para_290",
          "para_291",
          "para_292",
          "para_293",
          "para_294",
          "para_295",
          "para_296",
          "para_297",
          "para_298",
          "para_299",
          "para_300",
          "para_301"
        ]
      },
      {
        "title": "Qasem’s statements that every vehicle on the KMG lot is thoroughly inspected and that",
        "paragraphs": []
      },
      {
        "title": "Qasem was unaware of any issues with the vehicle. Gomm testified during trial that Qasem",
        "paragraphs": [
          "para_304",
          "para_305",
          "para_306",
          "para_307"
        ]
      },
      {
        "title": "13",
        "paragraphs": [
          "para_309",
          "para_310",
          "para_311",
          "para_312"
        ]
      },
      {
        "title": "Gomm further acknowledged that directly below that statement, the buyer’s guide included",
        "paragraphs": [
          "para_314"
        ]
      },
      {
        "title": "Additionally, at the bottom of the same page, the buyer’s guide included the following",
        "paragraphs": [
          "para_316",
          "para_317",
          "para_318",
          "para_319",
          "para_320",
          "para_321",
          "para_322",
          "para_323",
          "para_324",
          "para_325",
          "para_326",
          "para_327",
          "para_328",
          "para_329",
          "para_330",
          "para_331",
          "para_332"
        ]
      },
      {
        "title": "14",
        "paragraphs": [
          "para_334",
          "para_335",
          "para_336",
          "para_337",
          "para_338",
          "para_339",
          "para_340",
          "para_341",
          "para_342",
          "para_343",
          "para_344",
          "para_345",
          "para_346",
          "para_347",
          "para_348"
        ]
      },
      {
        "title": "Qasem’s statement to Gomm that he was not aware of any issues with the vehicle does not",
        "paragraphs": [
          "para_350",
          "para_351",
          "para_352",
          "para_353",
          "para_354",
          "para_355",
          "para_356",
          "para_357"
        ]
      },
      {
        "title": "15",
        "paragraphs": [
          "para_359",
          "para_360",
          "para_361",
          "para_362",
          "para_363",
          "para_364",
          "para_365",
          "para_366",
          "para_367",
          "para_368",
          "para_369",
          "para_370",
          "para_371",
          "para_372",
          "para_373",
          "para_374",
          "para_375"
        ]
      },
      {
        "title": "III. Damages Award",
        "paragraphs": [
          "para_377",
          "para_378",
          "para_379",
          "para_380",
          "para_381"
        ]
      },
      {
        "title": "16",
        "paragraphs": [
          "para_383",
          "para_384"
        ]
      },
      {
        "title": "IV. Conclusion",
        "paragraphs": [
          "para_386",
          "para_387",
          "para_388"
        ]
      }
    ],
    "paragraphs": [
      {
        "text": "[Cite as Gomm v. Kings Motors Group, L.L.C., 2026-Ohio-2000.]",
        "paragraph_id": "para_1"
      },
      {
        "text": "IN THE COURT OF APPEALS OF OHIO",
        "paragraph_id": "para_2"
      },
      {
        "text": "SECOND APPELLATE DISTRICT",
        "paragraph_id": "para_3"
      },
      {
        "text": "MONTGOMERY COUNTY",
        "paragraph_id": "para_4"
      },
      {
        "text": "NATHAN GOMM",
        "paragraph_id": "para_5"
      },
      {
        "text": "Appellee",
        "paragraph_id": "para_6"
      },
      {
        "text": "v.",
        "paragraph_id": "para_7"
      },
      {
        "text": "KINGS MOTORS GROUP LLC",
        "paragraph_id": "para_8"
      },
      {
        "text": "Appellant",
        "paragraph_id": "para_9"
      },
      {
        "text": ":",
        "paragraph_id": "para_10"
      },
      {
        "text": ":",
        "paragraph_id": "para_11"
      },
      {
        "text": ":",
        "paragraph_id": "para_12"
      },
      {
        "text": ":",
        "paragraph_id": "para_13"
      },
      {
        "text": ":",
        "paragraph_id": "para_14"
      },
      {
        "text": ":",
        "paragraph_id": "para_15"
      },
      {
        "text": ":",
        "paragraph_id": "para_16"
      },
      {
        "text": ":",
        "paragraph_id": "para_17"
      },
      {
        "text": ":",
        "paragraph_id": "para_18"
      },
      {
        "text": ":",
        "paragraph_id": "para_19"
      },
      {
        "text": "C.A. No. 30729",
        "paragraph_id": "para_20"
      },
      {
        "text": "Trial Court Case No. 25CVI01039",
        "paragraph_id": "para_21"
      },
      {
        "text": "(Civil Appeal from Municipal Court)",
        "paragraph_id": "para_22"
      },
      {
        "text": "FINAL JUDGMENT ENTRY &",
        "paragraph_id": "para_23"
      },
      {
        "text": "OPINION",
        "paragraph_id": "para_24"
      },
      {
        "text": ". . . . . . . . . . .",
        "paragraph_id": "para_25"
      },
      {
        "text": "Pursuant to the opinion of this court rendered on May 29, 2026, the judgment of the",
        "paragraph_id": "para_26"
      },
      {
        "text": "trial court is reversed.",
        "paragraph_id": "para_27"
      },
      {
        "text": "Costs to be paid as stated in App.R. 24.",
        "paragraph_id": "para_28"
      },
      {
        "text": "Pursuant to Ohio App.R. 30(A), the clerk of the court of appeals shall immediately",
        "paragraph_id": "para_29"
      },
      {
        "text": "serve notice of this judgment upon all parties and make a note in the docket of the service.",
        "paragraph_id": "para_30"
      },
      {
        "text": "Additionally, pursuant to App.R. 27, the clerk of the court of appeals shall send a certified",
        "paragraph_id": "para_31"
      },
      {
        "text": "copy of this judgment, which constitutes a mandate, to the clerk of the trial court and note",
        "paragraph_id": "para_32"
      },
      {
        "text": "the service on the appellate docket.",
        "paragraph_id": "para_33"
      },
      {
        "text": "For the court,",
        "paragraph_id": "para_34"
      },
      {
        "text": "CHRISTOPHER B. EPLEY, JUDGE",
        "paragraph_id": "para_35"
      },
      {
        "text": "LEWIS, P.J., and HANSEMAN, J., concur.",
        "paragraph_id": "para_36"
      },
      {
        "text": "2",
        "paragraph_id": "para_37"
      },
      {
        "text": "OPINION",
        "paragraph_id": "para_38"
      },
      {
        "text": "MONTGOMERY C.A. No. 30729",
        "paragraph_id": "para_39"
      },
      {
        "text": "MICHAEL T. COLUMBUS, Attorney for Appellant",
        "paragraph_id": "para_40"
      },
      {
        "text": "NATHAN GOMM, Appellee, Pro Se",
        "paragraph_id": "para_41"
      },
      {
        "text": "EPLEY, J.",
        "paragraph_id": "para_42"
      },
      {
        "text": "{¶ 1} Kings Motors Group, LLC (“KMG”), appeals from the trial court’s judgment in",
        "paragraph_id": "para_43"
      },
      {
        "text": "favor of Nathan Gomm, which awarded him $6,000 in damages on its finding that KMG",
        "paragraph_id": "para_44"
      },
      {
        "text": "violated the Ohio Consumer Sales Practices Act (“CSPA”) when it sold him a used vehicle",
        "paragraph_id": "para_45"
      },
      {
        "text": "that had multiple defects. For the following reasons, the judgment of the trial court is",
        "paragraph_id": "para_46"
      },
      {
        "text": "reversed.",
        "paragraph_id": "para_47"
      },
      {
        "text": "I. Facts and Procedural History",
        "paragraph_id": "para_48"
      },
      {
        "text": "{¶ 2} On April 19, 2024, Gomm purchased a used 2020 Hyundai Elantra from KMG.",
        "paragraph_id": "para_49"
      },
      {
        "text": "Almost immediately following the purchase, Gomm became aware that the vehicle had",
        "paragraph_id": "para_50"
      },
      {
        "text": "significant problems, which would cost approximately $9,500 to fix. On April 30, 2025, Gomm",
        "paragraph_id": "para_51"
      },
      {
        "text": "filed a petition against KMG in small claims court, alleging that it had misrepresented the",
        "paragraph_id": "para_52"
      },
      {
        "text": "condition of the Elantra it sold to Gomm.",
        "paragraph_id": "para_53"
      },
      {
        "text": "{¶ 3} On July 22, 2025, the magistrate conducted a trial during which Gomm and",
        "paragraph_id": "para_54"
      },
      {
        "text": "KMG salesperson Mohammad Qasem testified. During trial, Gomm testified that prior to",
        "paragraph_id": "para_55"
      },
      {
        "text": "deciding on the Elantra, he test-drove three other vehicles that KMG had on the lot for sale.",
        "paragraph_id": "para_56"
      },
      {
        "text": "When he ultimately decided to purchase the Elantra, he negotiated a sales price of $11,500",
        "paragraph_id": "para_57"
      },
      {
        "text": "with Qasem. Gomm recalled asking Qasem questions about the history of the vehicle,",
        "paragraph_id": "para_58"
      },
      {
        "text": "including whether it had ever been in an accident. He testified that Qasem indicated that the",
        "paragraph_id": "para_59"
      },
      {
        "text": "vehicle had a “clean Carfax” (an online vehicle history report). Gomm acknowledged that",
        "paragraph_id": "para_60"
      },
      {
        "text": "prior to making the purchase, he had looked online for the Carfax associated with the",
        "paragraph_id": "para_61"
      },
      {
        "text": "3",
        "paragraph_id": "para_62"
      },
      {
        "text": "Elantra. Gomm further acknowledged that he signed documents agreeing that he was",
        "paragraph_id": "para_63"
      },
      {
        "text": "purchasing the Elantra “as-is.” He recalled that while signing these documents, Qasem told",
        "paragraph_id": "para_64"
      },
      {
        "text": "him that KMG “has a due diligence process, they thoroughly inspect every vehicle.” Gomm",
        "paragraph_id": "para_65"
      },
      {
        "text": "testified that he asked Qasem if they had come across any issues with the Elantra during",
        "paragraph_id": "para_66"
      },
      {
        "text": "their inspection process. Qasem responded that he was not aware of any issues with the",
        "paragraph_id": "para_67"
      },
      {
        "text": "vehicle. Gomm stated that Qasem never advised him to have the vehicle inspected by a",
        "paragraph_id": "para_68"
      },
      {
        "text": "mechanic.",
        "paragraph_id": "para_69"
      },
      {
        "text": "{¶ 4} After being at the dealership for approximately an hour and a half, Gomm took",
        "paragraph_id": "para_70"
      },
      {
        "text": "the Elantra home the same day. When he and his family took the vehicle out for a drive, they",
        "paragraph_id": "para_71"
      },
      {
        "text": "noticed some small defects. Gomm discovered that one of the back doors would not open",
        "paragraph_id": "para_72"
      },
      {
        "text": "from the inside, one of the seatbelts in the backseat was broken, and one of the windshield",
        "paragraph_id": "para_73"
      },
      {
        "text": "wipers was missing. He also noticed that the blinker lights were not working.",
        "paragraph_id": "para_74"
      },
      {
        "text": "{¶ 5} Gomm reached out to KMG regarding these defects, and he provided the details",
        "paragraph_id": "para_75"
      },
      {
        "text": "of those communications through his texts and e-mails that were admitted as exhibits during",
        "paragraph_id": "para_76"
      },
      {
        "text": "the trial. Gomm’s record of the communications that he had with KMG indicated that on",
        "paragraph_id": "para_77"
      },
      {
        "text": "April 21, 2024, he sent a text to Qasem stating, in relevant part: “I wanted to let you know",
        "paragraph_id": "para_78"
      },
      {
        "text": "on my way home from the dealership and later that night driving my kids around the",
        "paragraph_id": "para_79"
      },
      {
        "text": "neighborhood, I was disappointed as we noticed several issues that I feel King’s Motors",
        "paragraph_id": "para_80"
      },
      {
        "text": "should have been aware of through its due diligence and inspection processes and that",
        "paragraph_id": "para_81"
      },
      {
        "text": "should have been disclosed prior to selling the car. This is what we came across: broken",
        "paragraph_id": "para_82"
      },
      {
        "text": "seatbelt in backseat; driver side rear door doesn’t open from the inside, no spare tire, front",
        "paragraph_id": "para_83"
      },
      {
        "text": "panel missing from car and sitting in the trunk; both front blinker lights are out; missing",
        "paragraph_id": "para_84"
      },
      {
        "text": "windshield wiper; warning light on due to the Blind-spot Collision Warning System.”",
        "paragraph_id": "para_85"
      },
      {
        "text": "4",
        "paragraph_id": "para_86"
      },
      {
        "text": "{¶ 6} Gomm then asked Qasem what KMG would do to “make this right.” After Gomm",
        "paragraph_id": "para_87"
      },
      {
        "text": "failed to receive a response, he followed up with Qasem via text and e-mail on April 25,",
        "paragraph_id": "para_88"
      },
      {
        "text": "2024. According to Gomm’s records, Qasem responded with a text notifying Gomm that he",
        "paragraph_id": "para_89"
      },
      {
        "text": "sent all of the information to his manager and that the manager would be reaching out to",
        "paragraph_id": "para_90"
      },
      {
        "text": "Gomm soon to discuss the issues with the Elantra. Gomm testified that Sal, the manager at",
        "paragraph_id": "para_91"
      },
      {
        "text": "KMG, reached out to him on April 27, 2024, and left a voicemail for Gomm to call him back",
        "paragraph_id": "para_92"
      },
      {
        "text": "regarding the issues with the Elantra. When Sal returned Gomm’s call on April 30, 2024, Sal",
        "paragraph_id": "para_93"
      },
      {
        "text": "informed him that KMG outsources its vehicle inspections to a third party, but he would reach",
        "paragraph_id": "para_94"
      },
      {
        "text": "out to them to obtain a copy of the inspection sheet and asked Gomm to give him until the",
        "paragraph_id": "para_95"
      },
      {
        "text": "end of the week. However, Sal did not reach back out to Gomm. After attempting to contact",
        "paragraph_id": "para_96"
      },
      {
        "text": "Sal multiple times, Gomm received a text from Qasem on May 10, 2024. Qasem informed",
        "paragraph_id": "para_97"
      },
      {
        "text": "Gomm that Sal had reached out to the mechanic and there was nothing they could do.",
        "paragraph_id": "para_98"
      },
      {
        "text": "According to Gomm’s records, Qasem stated that “the mechanic said everything passed",
        "paragraph_id": "para_99"
      },
      {
        "text": "inspection and isn’t helping out. Normally we would reimburse you but being we already",
        "paragraph_id": "para_100"
      },
      {
        "text": "gave you a great deal on the car and we waived the document fee, there’s nothing more we",
        "paragraph_id": "para_101"
      },
      {
        "text": "are able to do. Sorry.”",
        "paragraph_id": "para_102"
      },
      {
        "text": "{¶ 7} Following receipt of Qasem’s text, Gomm reached out to Richard Smith, owner",
        "paragraph_id": "para_103"
      },
      {
        "text": "and operator of Muffler Brothers, on May 10, 2024. Gomm informed Smith about the issues",
        "paragraph_id": "para_104"
      },
      {
        "text": "he had discovered with the Elantra, and he scheduled an appointment on May 16, 2024, for",
        "paragraph_id": "para_105"
      },
      {
        "text": "Smith to take a closer look at the vehicle. Following the inspection, Smith told Gomm that",
        "paragraph_id": "para_106"
      },
      {
        "text": "there were many more significant issues with the vehicle, and he advised Gomm to have",
        "paragraph_id": "para_107"
      },
      {
        "text": "the Elantra inspected by an auto body shop.",
        "paragraph_id": "para_108"
      },
      {
        "text": "{¶ 8} On May 18, 2024, Gomm e-mailed KMG regarding Smith’s findings. Gomm",
        "paragraph_id": "para_109"
      },
      {
        "text": "stated that the mechanic’s inspection of the Elantra showed that the blinker lights did not",
        "paragraph_id": "para_110"
      },
      {
        "text": "5",
        "paragraph_id": "para_111"
      },
      {
        "text": "work because “they were not connected to the front wiring harness due to extensive front",
        "paragraph_id": "para_112"
      },
      {
        "text": "end damage that has been pieced together with zip strips.” Gomm further informed KMG",
        "paragraph_id": "para_113"
      },
      {
        "text": "that the Elantra appeared to have been involved in both front and rear end collisions, none",
        "paragraph_id": "para_114"
      },
      {
        "text": "of which were disclosed prior to the sale. Sal responded on May 19, 2024, apologizing for",
        "paragraph_id": "para_115"
      },
      {
        "text": "the issues with the vehicle and asking to schedule a call to discuss how KMG could “make",
        "paragraph_id": "para_116"
      },
      {
        "text": "it right.”",
        "paragraph_id": "para_117"
      },
      {
        "text": "{¶ 9} Gomm testified that the call took place on May 23, 2024, during which Sal",
        "paragraph_id": "para_118"
      },
      {
        "text": "informed him that KMG was not required to do anything to remedy the situation because",
        "paragraph_id": "para_119"
      },
      {
        "text": "Gomm bought the vehicle as-is. However, Sal stated that they could try to work something",
        "paragraph_id": "para_120"
      },
      {
        "text": "out, and they agreed that Sal would evaluate the Elantra and send Gomm an offer to help",
        "paragraph_id": "para_121"
      },
      {
        "text": "cover the repair cost. Gomm acknowledged that he was willing to pay a part of the repair",
        "paragraph_id": "para_122"
      },
      {
        "text": "costs, as well. They further agreed that Gomm would have the Elantra inspected by an auto",
        "paragraph_id": "para_123"
      },
      {
        "text": "body shop to obtain an estimate for the repair work, and he would send the estimate to KMG.",
        "paragraph_id": "para_124"
      },
      {
        "text": "However, on May 27, 2024, prior to Gomm’s obtaining an estimate from a body shop, Sal e-",
        "paragraph_id": "para_125"
      },
      {
        "text": "mailed him again and offered $500 to help with the repair costs. Gomm responded and said",
        "paragraph_id": "para_126"
      },
      {
        "text": "that he did not want to accept until he got the estimate from the auto body shop.",
        "paragraph_id": "para_127"
      },
      {
        "text": "{¶ 10} On May 30, 2024, Gomm e-mailed KMG again and stated that he had taken",
        "paragraph_id": "para_128"
      },
      {
        "text": "the Elantra to C & D Collision Center for inspection. He stated that two mechanics looked at",
        "paragraph_id": "para_129"
      },
      {
        "text": "the vehicle and found extensive damage. Gomm stated that the mechanics’ “biggest",
        "paragraph_id": "para_130"
      },
      {
        "text": "concerns were the front support being broken and the rocker panel on the passenger side",
        "paragraph_id": "para_131"
      },
      {
        "text": "of the vehicle. Instead of it being replaced, the damaged metal was left in place and then",
        "paragraph_id": "para_132"
      },
      {
        "text": "gaps were filled with plastic which will eventually break.” C & D Collision Center also",
        "paragraph_id": "para_133"
      },
      {
        "text": "provided two estimates to Gomm. The first estimate was $2,802.45 for all of the work needed",
        "paragraph_id": "para_134"
      },
      {
        "text": "6",
        "paragraph_id": "para_135"
      },
      {
        "text": "to align the front of the Elantra so the blinkers could be fixed. The second estimate was",
        "paragraph_id": "para_136"
      },
      {
        "text": "$6,621.99 for all of the remaining work.",
        "paragraph_id": "para_137"
      },
      {
        "text": "{¶ 11} Gomm sent this information to Sal at KMG and informed Sal that he would be",
        "paragraph_id": "para_138"
      },
      {
        "text": "willing to accept $12,500 to cover the amount of the loan and repairs. Gomm stated that he",
        "paragraph_id": "para_139"
      },
      {
        "text": "followed up with KMG several times, but he never received a response or any further",
        "paragraph_id": "para_140"
      },
      {
        "text": "communication. Additionally, Gomm sent a final e-mail to Sal and Qasem on June 20, 2024,",
        "paragraph_id": "para_141"
      },
      {
        "text": "informing them that he intended to file suit and that the amount that was financed for the",
        "paragraph_id": "para_142"
      },
      {
        "text": "vehicle was more than the amount specified in the documents Gomm had signed at the time",
        "paragraph_id": "para_143"
      },
      {
        "text": "of sale. Specifically, the amount stated in the documents to be financed was $12,391.25,",
        "paragraph_id": "para_144"
      },
      {
        "text": "but the amount actually financed by Kemba Credit Union was $12,686.25. The difference",
        "paragraph_id": "para_145"
      },
      {
        "text": "was $295, which was the exact amount of the finance charge that Gomm contended KMG",
        "paragraph_id": "para_146"
      },
      {
        "text": "had agreed to waive during their negotiations prior to the sale. Gomm requested that KMG",
        "paragraph_id": "para_147"
      },
      {
        "text": "correct the error and refund him the $295 difference. Gomm testified that he still owns the",
        "paragraph_id": "para_148"
      },
      {
        "text": "Elantra but drives it only locally.",
        "paragraph_id": "para_149"
      },
      {
        "text": "{¶ 12} With respect to the documents Gomm had signed when he purchased the",
        "paragraph_id": "para_150"
      },
      {
        "text": "vehicle, he acknowledged signing a document stating that he was purchasing the vehicle",
        "paragraph_id": "para_151"
      },
      {
        "text": "as-is with no dealer warranty. Gomm also signed a document acknowledging that the dealer",
        "paragraph_id": "para_152"
      },
      {
        "text": "does not provide a warranty for any repairs after sale. At the bottom of that page, it stated,",
        "paragraph_id": "para_153"
      },
      {
        "text": "“Ask the dealer if your mechanic can inspect the vehicle on or off the lot,” and Gomm said",
        "paragraph_id": "para_154"
      },
      {
        "text": "that he did not make any such request. The same document also advised, “Obtain a vehicle",
        "paragraph_id": "para_155"
      },
      {
        "text": "history report and check for open safety calls,” which Gomm testified he did not do. Gomm",
        "paragraph_id": "para_156"
      },
      {
        "text": "acknowledged that he did not have a mechanic inspect the vehicle prior to purchase.",
        "paragraph_id": "para_157"
      },
      {
        "text": "Additionally, Gomm acknowledged receipt of KMG’s buyer’s guide, which included a list of",
        "paragraph_id": "para_158"
      },
      {
        "text": "major defects that may occur in used cars.",
        "paragraph_id": "para_159"
      },
      {
        "text": "7",
        "paragraph_id": "para_160"
      },
      {
        "text": "{¶ 13} Following Gomm’s testimony, KMG called Qasem to testify during trial. Qasem",
        "paragraph_id": "para_161"
      },
      {
        "text": "stated that he had informed Gomm that there was no warranty on the Elantra and that he",
        "paragraph_id": "para_162"
      },
      {
        "text": "had recommended that Gomm have the vehicle inspected by a mechanic. Qasem further",
        "paragraph_id": "para_163"
      },
      {
        "text": "testified that Gomm came into KMG on two separate occasions to take the vehicle for a test",
        "paragraph_id": "para_164"
      },
      {
        "text": "drive and to have it looked at by a mechanic.",
        "paragraph_id": "para_165"
      },
      {
        "text": "{¶ 14} With respect to KMG’s process for obtaining and re-selling vehicles, Qasem",
        "paragraph_id": "para_166"
      },
      {
        "text": "testified that KMG purchases vehicles at auction and then has them inspected. He stated",
        "paragraph_id": "para_167"
      },
      {
        "text": "that KMG will repair any major cosmetic defects, such as large dents or breaks, but they",
        "paragraph_id": "para_168"
      },
      {
        "text": "focus mainly on a vehicle’s operating system. According to Qasem, they check the brakes,",
        "paragraph_id": "para_169"
      },
      {
        "text": "tire tread, and rotors, and make any necessary repairs before placing a vehicle on the lot for",
        "paragraph_id": "para_170"
      },
      {
        "text": "sale.",
        "paragraph_id": "para_171"
      },
      {
        "text": "{¶ 15} Regarding the discrepancy in the financing amounts, Qasem testified that the",
        "paragraph_id": "para_172"
      },
      {
        "text": "original application he sent to the credit union was for $12,641, which was the estimated",
        "paragraph_id": "para_173"
      },
      {
        "text": "finance amount. He further stated that the $295 at issue was for bank fees that are out of",
        "paragraph_id": "para_174"
      },
      {
        "text": "KMG’s control and cannot be waived by KMG. However, Qasem testified that he had agreed",
        "paragraph_id": "para_175"
      },
      {
        "text": "to waive KMG’s $350 documentation fee, which resulted in Gomm paying less than the",
        "paragraph_id": "para_176"
      },
      {
        "text": "originally estimated cost of the vehicle.",
        "paragraph_id": "para_177"
      },
      {
        "text": "{¶ 16} The magistrate took the matter under advisement and issued a decision on",
        "paragraph_id": "para_178"
      },
      {
        "text": "August 11, 2025. The magistrate concluded that KMG engaged in an unfair or deceptive act",
        "paragraph_id": "para_179"
      },
      {
        "text": "or practice in violation of the CSPA. The magistrate stated that KMG misrepresented to",
        "paragraph_id": "para_180"
      },
      {
        "text": "Gomm that the Elantra had been “thoroughly inspected,” had “no problems,” and had a clean",
        "paragraph_id": "para_181"
      },
      {
        "text": "Carfax report. The magistrate noted that although Gomm purchased the vehicle “as-is,” this",
        "paragraph_id": "para_182"
      },
      {
        "text": "does not preclude relief under the CSPA because KMG failed to disclose the defects in the",
        "paragraph_id": "para_183"
      },
      {
        "text": "vehicle and misrepresented the quality of the vehicle. The magistrate held that Gomm was",
        "paragraph_id": "para_184"
      },
      {
        "text": "8",
        "paragraph_id": "para_185"
      },
      {
        "text": "entitled to actual economic damages in the amount of the repair cost. However, because",
        "paragraph_id": "para_186"
      },
      {
        "text": "the cost of repairs exceeded the $6,000 jurisdictional limit of the small claims court, the",
        "paragraph_id": "para_187"
      },
      {
        "text": "magistrate awarded Gomm $6,000—the maximum amount allowed.",
        "paragraph_id": "para_188"
      },
      {
        "text": "{¶ 17} On August 25, 2025, KMG filed objections to the magistrate’s decision, and",
        "paragraph_id": "para_189"
      },
      {
        "text": "Gomm responded to the objections on September 8, 2025. KMG also filed supplemental",
        "paragraph_id": "para_190"
      },
      {
        "text": "objections on October 14, 2025. In KMG’s objections, it argued that if Qasem made any",
        "paragraph_id": "para_191"
      },
      {
        "text": "statements to Gomm regarding the condition of the vehicle or the inspection process, it was",
        "paragraph_id": "para_192"
      },
      {
        "text": "merely “non-actionable puffery or opinion” and did not constitute unfair or deceptive acts or",
        "paragraph_id": "para_193"
      },
      {
        "text": "practices under the CSPA. KMG noted that irrespective of any alleged representations",
        "paragraph_id": "para_194"
      },
      {
        "text": "Qasem may have made to Gomm, the buyer’s guide specifically advised the buyer to get a",
        "paragraph_id": "para_195"
      },
      {
        "text": "pre-sale inspection of the vehicle, which Gomm declined to do. As to the actual economic",
        "paragraph_id": "para_196"
      },
      {
        "text": "damages award, KMG objected to the magistrate’s award of the $6,000 jurisdictional",
        "paragraph_id": "para_197"
      },
      {
        "text": "maximum, stating that there was no competent evidence connecting the amount awarded",
        "paragraph_id": "para_198"
      },
      {
        "text": "to any actual damages that occurred due to a “proven violation.” KMG asserted that the",
        "paragraph_id": "para_199"
      },
      {
        "text": "repair estimate submitted by Gomm was unreliable and that it failed to establish whether the",
        "paragraph_id": "para_200"
      },
      {
        "text": "defects were present at the time of April 19, 2024 sale or a result of Gomm’s misuse of the",
        "paragraph_id": "para_201"
      },
      {
        "text": "vehicle following the sale.",
        "paragraph_id": "para_202"
      },
      {
        "text": "{¶ 18} On November 13, 2025, the trial court issued its final judgment entry adopting",
        "paragraph_id": "para_203"
      },
      {
        "text": "the magistrate’s findings of fact and conclusions of law. The trial court noted that KMG’s",
        "paragraph_id": "para_204"
      },
      {
        "text": "objections placed a great deal of emphasis on Gomm’s occupation as a federal contracting",
        "paragraph_id": "para_205"
      },
      {
        "text": "officer. KMG had asserted that due to Gomm’s profession, he should have understood the",
        "paragraph_id": "para_206"
      },
      {
        "text": "meaning of “as-is,” but the trial court determined that KMG’s emphasis on Gomm’s",
        "paragraph_id": "para_207"
      },
      {
        "text": "professional field was misplaced. Instead, the trial court credited Gomm’s testimony",
        "paragraph_id": "para_208"
      },
      {
        "text": "regarding Qasem’s representations that the vehicle had been thoroughly inspected, that",
        "paragraph_id": "para_209"
      },
      {
        "text": "9",
        "paragraph_id": "para_210"
      },
      {
        "text": "Qasem was not aware of any issues, and that the vehicle had a clean Carfax report. The",
        "paragraph_id": "para_211"
      },
      {
        "text": "trial court further determined that “[t]here is no credible evidence in the record to refute”",
        "paragraph_id": "para_212"
      },
      {
        "text": "Gomm’s testimony that Qasem made these claims to him regarding the quality of the Elantra",
        "paragraph_id": "para_213"
      },
      {
        "text": "prior to the sale. Although KMG argued in its objections that these statements were merely",
        "paragraph_id": "para_214"
      },
      {
        "text": "“puffery,” the trial court disagreed. The trial court also overruled KMG’s argument that the",
        "paragraph_id": "para_215"
      },
      {
        "text": "damages amount was improper and not determined correctly. The trial court stated that it",
        "paragraph_id": "para_216"
      },
      {
        "text": "was within the magistrate’s discretion to award damages, noting that the amount awarded",
        "paragraph_id": "para_217"
      },
      {
        "text": "was less than the amount Gomm had claimed.",
        "paragraph_id": "para_218"
      },
      {
        "text": "{¶ 19} KMG now appeals the trial court’s judgment. It raises two assignments of error.",
        "paragraph_id": "para_219"
      },
      {
        "text": "II. Unfair and Deceptive Practices Under the CSPA",
        "paragraph_id": "para_220"
      },
      {
        "text": "{¶ 20} In its first assignment of error, KMG asserts: “The trial court erred as a matter",
        "paragraph_id": "para_221"
      },
      {
        "text": "of law by treating generalized statements about inspection practices and an alleged ‘clean",
        "paragraph_id": "para_222"
      },
      {
        "text": "Carfax’ statement as deceptive or unconscionable acts or practices under R.C. 1345.02",
        "paragraph_id": "para_223"
      },
      {
        "text": "and/or R.C. 1345.03, absent proof of a specific, material, objectively false statement of fact,",
        "paragraph_id": "para_224"
      },
      {
        "text": "and in the face of a fully integrated ‘as is’ transaction and appellee’s admitted refusal to",
        "paragraph_id": "para_225"
      },
      {
        "text": "obtain an independent inspection or vehicle-history report.”",
        "paragraph_id": "para_226"
      },
      {
        "text": "{¶ 21} The interpretation of a statute is a question of law subject to de novo review.",
        "paragraph_id": "para_227"
      },
      {
        "text": "Loury v. Westside Automotive Group, 2022-Ohio-3673, ¶ 19 (8th Dist.). “Accordingly, we",
        "paragraph_id": "para_228"
      },
      {
        "text": "stand in the shoes of the trial court and conduct an independent review of the",
        "paragraph_id": "para_229"
      },
      {
        "text": "record.” Chester/12 Ltd. v. Epiq Constr. Servs., Inc., 2023-Ohio-1886, ¶ 19 (8th Dist.).",
        "paragraph_id": "para_230"
      },
      {
        "text": "{¶ 22} “The CSPA is a remedial law, designed to compensate for inadequate",
        "paragraph_id": "para_231"
      },
      {
        "text": "traditional consumer remedies, and must be liberally construed to achieve its remedial",
        "paragraph_id": "para_232"
      },
      {
        "text": "purpose.” Loury at ¶ 22, citing Einhorn v. Ford Motor Co., 48 Ohio St.3d 27, 29 (1990).",
        "paragraph_id": "para_233"
      },
      {
        "text": "10",
        "paragraph_id": "para_234"
      },
      {
        "text": "“The law prohibits unfair or deceptive acts or practices and unconscionable acts or practices",
        "paragraph_id": "para_235"
      },
      {
        "text": "by suppliers in consumer transactions.” Id.; see also R.C. 1345.02(A) and 1345.03(A).",
        "paragraph_id": "para_236"
      },
      {
        "text": "{¶ 23} R.C. 1345.01(D) defines the term “consumer” as “a person who engages in a",
        "paragraph_id": "para_237"
      },
      {
        "text": "consumer transaction with a supplier.” R.C. 1345.01(D). A “supplier” is defined as a “seller,",
        "paragraph_id": "para_238"
      },
      {
        "text": "lessor, assignor, franchisor, or other person engaged in the business of effecting or soliciting",
        "paragraph_id": "para_239"
      },
      {
        "text": "consumer transactions.” R.C. 1345.01(C). A “consumer transaction” is defined as “a sale,",
        "paragraph_id": "para_240"
      },
      {
        "text": "lease, assignment, award by chance, or other transfer of an item of goods, a service,",
        "paragraph_id": "para_241"
      },
      {
        "text": "a franchise, or an intangible, to an individual for purposes that are primarily personal, family,",
        "paragraph_id": "para_242"
      },
      {
        "text": "or household, or solicitation to supply any of these things.” R.C. 1345.01(A).",
        "paragraph_id": "para_243"
      },
      {
        "text": "{¶ 24} In the present case, there is no dispute that with respect to the transaction at",
        "paragraph_id": "para_244"
      },
      {
        "text": "issue between Gomm and KMG, Gomm was a consumer and KMG was a supplier under",
        "paragraph_id": "para_245"
      },
      {
        "text": "the CSPA. Additionally, KMG’s sale of the Elantra to Gomm constituted a consumer",
        "paragraph_id": "para_246"
      },
      {
        "text": "transaction as defined by the CSPA.",
        "paragraph_id": "para_247"
      },
      {
        "text": "{¶ 25} “[T]he CSPA defines ‘unfair or deceptive consumer sales practices’ as those",
        "paragraph_id": "para_248"
      },
      {
        "text": "that mislead consumers about the nature of the product they are receiving, while",
        "paragraph_id": "para_249"
      },
      {
        "text": "‘unconscionable acts or practices’ relate to a supplier manipulating a consumer’s",
        "paragraph_id": "para_250"
      },
      {
        "text": "understanding of the nature of the transaction at issue.” Johnson v. Microsoft Corp., 2005-",
        "paragraph_id": "para_251"
      },
      {
        "text": "Ohio-4985, ¶ 24. Deceptive acts or practices include representing “that the subject of a",
        "paragraph_id": "para_252"
      },
      {
        "text": "consumer transaction is of a particular standard, quality, grade, style, prescription, or model,",
        "paragraph_id": "para_253"
      },
      {
        "text": "if it is not” and “that a specific price advantage exists, if it does not.” R.C. 1345.02(B)(2) and",
        "paragraph_id": "para_254"
      },
      {
        "text": "(8).",
        "paragraph_id": "para_255"
      },
      {
        "text": "{¶ 26} In determining whether a particular act or practice is unconscionable, the",
        "paragraph_id": "para_256"
      },
      {
        "text": "following circumstances must be taken into account:",
        "paragraph_id": "para_257"
      },
      {
        "text": "11",
        "paragraph_id": "para_258"
      },
      {
        "text": "(1) Whether the supplier has knowingly taken advantage of the inability",
        "paragraph_id": "para_259"
      },
      {
        "text": "of the consumer reasonably to protect the consumer’s interests because of the",
        "paragraph_id": "para_260"
      },
      {
        "text": "consumer's physical or mental infirmities, ignorance, illiteracy, or inability to",
        "paragraph_id": "para_261"
      },
      {
        "text": "understand the language of an agreement;",
        "paragraph_id": "para_262"
      },
      {
        "text": "(2) Whether the supplier knew at the time the consumer transaction was",
        "paragraph_id": "para_263"
      },
      {
        "text": "entered into that the price was substantially in excess of the price at which",
        "paragraph_id": "para_264"
      },
      {
        "text": "similar property or services were readily obtainable in similar consumer",
        "paragraph_id": "para_265"
      },
      {
        "text": "transactions by like consumers;",
        "paragraph_id": "para_266"
      },
      {
        "text": "(3) Whether the supplier knew at the time the consumer transaction was",
        "paragraph_id": "para_267"
      },
      {
        "text": "entered into of the inability of the consumer to receive a substantial benefit",
        "paragraph_id": "para_268"
      },
      {
        "text": "from the subject of the consumer transaction;",
        "paragraph_id": "para_269"
      },
      {
        "text": "(4) Whether the supplier knew at the time the consumer transaction was",
        "paragraph_id": "para_270"
      },
      {
        "text": "entered into that there was no reasonable probability of payment of the",
        "paragraph_id": "para_271"
      },
      {
        "text": "obligation in full by the consumer;",
        "paragraph_id": "para_272"
      },
      {
        "text": "(5) Whether the supplier required the consumer to enter into a",
        "paragraph_id": "para_273"
      },
      {
        "text": "consumer transaction on terms the supplier knew were substantially one-sided",
        "paragraph_id": "para_274"
      },
      {
        "text": "in favor of the supplier;",
        "paragraph_id": "para_275"
      },
      {
        "text": "(6) Whether the supplier knowingly made a misleading statement of",
        "paragraph_id": "para_276"
      },
      {
        "text": "opinion on which the consumer was likely to rely to the consumer's detriment;",
        "paragraph_id": "para_277"
      },
      {
        "text": "(7) Whether the supplier has, without justification, refused to make a",
        "paragraph_id": "para_278"
      },
      {
        "text": "refund in cash or by check for a returned item that was purchased with cash",
        "paragraph_id": "para_279"
      },
      {
        "text": "or by check, unless the supplier had conspicuously posted in the",
        "paragraph_id": "para_280"
      },
      {
        "text": "establishment at the time of the sale a sign stating the supplier's refund policy.",
        "paragraph_id": "para_281"
      },
      {
        "text": "R.C. 1345.03(B).",
        "paragraph_id": "para_282"
      },
      {
        "text": "12",
        "paragraph_id": "para_283"
      },
      {
        "text": "{¶ 27} “Proof of intent is not required to prove a deceptive act under R.C. 1345.02.”",
        "paragraph_id": "para_284"
      },
      {
        "text": "Loury, 2022-Ohio-3673, at ¶ 25 (8th Dist.). “Whether an act is deceptive depends on how",
        "paragraph_id": "para_285"
      },
      {
        "text": "the consumer viewed the supplier’s act or statement.” Id. “[C]ourts apply a reasonableness",
        "paragraph_id": "para_286"
      },
      {
        "text": "standard in determining whether an act amounts to deceptive, unconscionable, or unfair",
        "paragraph_id": "para_287"
      },
      {
        "text": "conduct.” Id., citing McPhillips v. United States Tennis Assn. Midwest, 2007-Ohio-3594, ¶ 27",
        "paragraph_id": "para_288"
      },
      {
        "text": "(11th Dist.). “The basic test is one of fairness; the act need not rise to the level of fraud,",
        "paragraph_id": "para_289"
      },
      {
        "text": "negligence, or breach of contract.” Shumaker v. Hamilton Chevrolet, Inc., 2009-Ohio-5263,",
        "paragraph_id": "para_290"
      },
      {
        "text": "¶ 19 (4th Dist.). “The relevant inquiry is whether a reasonable consumer would have been",
        "paragraph_id": "para_291"
      },
      {
        "text": "deceived by the supplier’s act or statement.” Loury at ¶ 25, citing Shumaker at ¶ 19, 30.",
        "paragraph_id": "para_292"
      },
      {
        "text": "An act is considered “deceptive” when it “has the likelihood of inducing a state of mind in the",
        "paragraph_id": "para_293"
      },
      {
        "text": "consumer that is not in accord with the facts.” (Cleaned up.) Shumaker at ¶ 19. We have",
        "paragraph_id": "para_294"
      },
      {
        "text": "previously held that “[a] sales practice is deceptive within the meaning of R.C. 1345.02(A) if",
        "paragraph_id": "para_295"
      },
      {
        "text": "it has the tendency or capacity to mislead consumers concerning a fact or circumstance",
        "paragraph_id": "para_296"
      },
      {
        "text": "material to a decision to purchase the product or service offered for sale.” Cranford v. Joseph",
        "paragraph_id": "para_297"
      },
      {
        "text": "Airport Toyota, Inc., 1996 WL 282997, *2 (2d Dist. May 17, 1996). “The focus of any inquiry",
        "paragraph_id": "para_298"
      },
      {
        "text": "in that regard is the likely effect of the act or practice on consumers.” Id. “The seller’s intent",
        "paragraph_id": "para_299"
      },
      {
        "text": "is immaterial.” Id.",
        "paragraph_id": "para_300"
      },
      {
        "text": "{¶ 28} Here, Gomm contends in his responsive brief that he relied to his detriment on",
        "paragraph_id": "para_301"
      },
      {
        "text": "Qasem’s statements that every vehicle on the KMG lot is thoroughly inspected and that",
        "paragraph_id": "para_302"
      },
      {
        "text": "Qasem was unaware of any issues with the vehicle. Gomm testified during trial that Qasem",
        "paragraph_id": "para_303"
      },
      {
        "text": "told him that the vehicle had a “clean Carfax.” However, upon review, we agree with KMG",
        "paragraph_id": "para_304"
      },
      {
        "text": "that these statements do not constitute deceptive acts under the CSPA.",
        "paragraph_id": "para_305"
      },
      {
        "text": "{¶ 29} The record demonstrates that Gomm had multiple years of experience acting",
        "paragraph_id": "para_306"
      },
      {
        "text": "as a contract specialist for the federal government. Although the trial court held that KMG",
        "paragraph_id": "para_307"
      },
      {
        "text": "13",
        "paragraph_id": "para_308"
      },
      {
        "text": "placed too much emphasis on Gomm’s profession, it is relevant to the extent that it",
        "paragraph_id": "para_309"
      },
      {
        "text": "demonstrates that Gomm was familiar with contracts and the contracting process. Gomm",
        "paragraph_id": "para_310"
      },
      {
        "text": "acknowledged during his trial testimony that KMG provided him a copy of its buyer’s guide,",
        "paragraph_id": "para_311"
      },
      {
        "text": "which stated at the top in large, bold, capital letters, “AS IS – NO DEALER WARRANTY.”",
        "paragraph_id": "para_312"
      },
      {
        "text": "Gomm further acknowledged that directly below that statement, the buyer’s guide included",
        "paragraph_id": "para_313"
      },
      {
        "text": "another line stating, “the dealer does not provide a warranty for any repairs after sale.”",
        "paragraph_id": "para_314"
      },
      {
        "text": "Additionally, at the bottom of the same page, the buyer’s guide included the following",
        "paragraph_id": "para_315"
      },
      {
        "text": "recommendations: “Ask the dealer if your mechanic can inspect the vehicle on or off the lot”",
        "paragraph_id": "para_316"
      },
      {
        "text": "and “Obtain a vehicle history report and check for open safety recalls.” Gomm testified that",
        "paragraph_id": "para_317"
      },
      {
        "text": "he did not ask KMG if he could have the vehicle inspected, nor did he obtain the vehicle",
        "paragraph_id": "para_318"
      },
      {
        "text": "history report. Gomm also acknowledged during his testimony that the second page of the",
        "paragraph_id": "para_319"
      },
      {
        "text": "buyer’s guide included an extensive list of significant defects that can occur in used vehicles,",
        "paragraph_id": "para_320"
      },
      {
        "text": "but he did not have a mechanic inspect the Elantra for any such issues prior to purchasing",
        "paragraph_id": "para_321"
      },
      {
        "text": "the car. Gomm further admitted that although he was aware of the foregoing",
        "paragraph_id": "para_322"
      },
      {
        "text": "recommendations and advisories, he declined to follow any of the guidance and proceeded",
        "paragraph_id": "para_323"
      },
      {
        "text": "to sign the buyer’s guide and purchase the vehicle.",
        "paragraph_id": "para_324"
      },
      {
        "text": "{¶ 30} In addition, Gomm testified that he signed the bill of sale, which included a",
        "paragraph_id": "para_325"
      },
      {
        "text": "section entitled “Warranty Disclaimer.” This disclaimer states: “Unless Seller provides a",
        "paragraph_id": "para_326"
      },
      {
        "text": "written warranty, or enters into a service contract within 90 days from the date of this",
        "paragraph_id": "para_327"
      },
      {
        "text": "contract, this vehicle is being sold ‘AS IS – WITH ALL FAULTS’ and Seller makes no",
        "paragraph_id": "para_328"
      },
      {
        "text": "warranties, express or implied, on the vehicle, and there will be no implied warranties of",
        "paragraph_id": "para_329"
      },
      {
        "text": "merchantability or of fitness for a particular purpose. This disclaimer does not affect any",
        "paragraph_id": "para_330"
      },
      {
        "text": "warranties by the vehicle manufacturer. Seller neither assumes nor authorizes any other",
        "paragraph_id": "para_331"
      },
      {
        "text": "person to assume for it any liability in connection with the sale of the vehicle and the related",
        "paragraph_id": "para_332"
      },
      {
        "text": "14",
        "paragraph_id": "para_333"
      },
      {
        "text": "products and services.” The bill of sale also included an integration clause stating that the",
        "paragraph_id": "para_334"
      },
      {
        "text": "agreement constituted the entire agreement of the parties and superseded any prior",
        "paragraph_id": "para_335"
      },
      {
        "text": "discussions or understandings. The bill of sale further advised that “Buyer shall bear the",
        "paragraph_id": "para_336"
      },
      {
        "text": "entire risk and expense of repairing or correcting any defects that presently exist, or which",
        "paragraph_id": "para_337"
      },
      {
        "text": "may hereafter occur.” Again, Gomm acknowledged that he signed this document, indicating",
        "paragraph_id": "para_338"
      },
      {
        "text": "that he understood and agreed to the terms therein.",
        "paragraph_id": "para_339"
      },
      {
        "text": "{¶ 31} Despite these advisories and recommendations, Gomm testified that he is a",
        "paragraph_id": "para_340"
      },
      {
        "text": "trusting person and that he relied on Qasem’s representations that the vehicle was",
        "paragraph_id": "para_341"
      },
      {
        "text": "thoroughly inspected, that Qasem was not aware of any issues with the vehicle, and that the",
        "paragraph_id": "para_342"
      },
      {
        "text": "vehicle had a clean Carfax. Notwithstanding the integration clause’s statement that no prior",
        "paragraph_id": "para_343"
      },
      {
        "text": "oral or written statements or representations have any bearing on the terms of the contract,",
        "paragraph_id": "para_344"
      },
      {
        "text": "Qasem’s statements do not constitute deceptive sales practices under the CSPA.",
        "paragraph_id": "para_345"
      },
      {
        "text": "{¶ 32} Qasem’s alleged statement that the vehicles sold by KMG are thoroughly",
        "paragraph_id": "para_346"
      },
      {
        "text": "inspected did not pertain to the specific vehicle that Gomm was purchasing, nor did the",
        "paragraph_id": "para_347"
      },
      {
        "text": "statement make any specific guarantees as to the quality or condition of the Elantra. Further,",
        "paragraph_id": "para_348"
      },
      {
        "text": "Qasem’s statement to Gomm that he was not aware of any issues with the vehicle does not",
        "paragraph_id": "para_349"
      },
      {
        "text": "amount to a deceptive sales practice that would have misled a reasonable consumer",
        "paragraph_id": "para_350"
      },
      {
        "text": "concerning a fact material to the sale. Although it is likely that KMG has a process for",
        "paragraph_id": "para_351"
      },
      {
        "text": "inspecting all the vehicles prior to sale, the mere existence of that process does not",
        "paragraph_id": "para_352"
      },
      {
        "text": "guarantee that the inspection will catch every possible defect. Similarly, the fact that Qasem",
        "paragraph_id": "para_353"
      },
      {
        "text": "stated that he was not aware of any issues with the vehicle does not establish that there",
        "paragraph_id": "para_354"
      },
      {
        "text": "were, in fact, no issues with the vehicle. Gomm was aware that Qasem was a salesman, not",
        "paragraph_id": "para_355"
      },
      {
        "text": "a mechanic, and there was no testimony or evidence to suggest that Qasem guaranteed",
        "paragraph_id": "para_356"
      },
      {
        "text": "that there were no issues with the Elantra that Gomm was purchasing.",
        "paragraph_id": "para_357"
      },
      {
        "text": "15",
        "paragraph_id": "para_358"
      },
      {
        "text": "{¶ 33} Finally, with respect to Qasem’s alleged representation that the Elantra had a",
        "paragraph_id": "para_359"
      },
      {
        "text": "“clean Carfax,” Gomm did not testify that Qasem provided a copy of the Carfax or that he",
        "paragraph_id": "para_360"
      },
      {
        "text": "asked KMG for a copy of the Carfax. Notably, Gomm testified that he was able to find the",
        "paragraph_id": "para_361"
      },
      {
        "text": "Carfax for the Elantra online, but he did not indicate that he actually reviewed it.",
        "paragraph_id": "para_362"
      },
      {
        "text": "{¶ 34} When considering the alleged deceptive statements by Qasem, as well as the",
        "paragraph_id": "para_363"
      },
      {
        "text": "multiple advisories contained in the contract documents, a reasonable consumer would not",
        "paragraph_id": "para_364"
      },
      {
        "text": "have been misled into purchasing a defective vehicle based on Qasem’s alleged",
        "paragraph_id": "para_365"
      },
      {
        "text": "misrepresentations. Rather, all the statements attributed to Qasem pertained to KMG’s",
        "paragraph_id": "para_366"
      },
      {
        "text": "inspection process in general, as well as Qasem’s personal understanding of the condition",
        "paragraph_id": "para_367"
      },
      {
        "text": "of the Elantra. However, the contract documents include multiple, unambiguous advisories",
        "paragraph_id": "para_368"
      },
      {
        "text": "and cautionary language regarding the as-is nature of the sale, as well as the",
        "paragraph_id": "para_369"
      },
      {
        "text": "recommendation to have a mechanic inspect the vehicle prior to purchase. We do not agree",
        "paragraph_id": "para_370"
      },
      {
        "text": "with the trial court that these statements would have induced a reasonable consumer to",
        "paragraph_id": "para_371"
      },
      {
        "text": "ignore the extensive, detailed contract language in favor of vague, general representations",
        "paragraph_id": "para_372"
      },
      {
        "text": "made by KMG’s salesman. The trial court therefore erred in concluding that KMG violated",
        "paragraph_id": "para_373"
      },
      {
        "text": "the CSPA.",
        "paragraph_id": "para_374"
      },
      {
        "text": "{¶ 35} Accordingly, KMG’s first assignment of error is sustained.",
        "paragraph_id": "para_375"
      },
      {
        "text": "III. Damages Award",
        "paragraph_id": "para_376"
      },
      {
        "text": "{¶ 36} In its second assignment of error, KMG asserts that the trial court “abused its",
        "paragraph_id": "para_377"
      },
      {
        "text": "discretion and erred in awarding $6,000 in ‘actual economic damages’ under R.C. 1345.09",
        "paragraph_id": "para_378"
      },
      {
        "text": "without competent evidence of pecuniary loss causally linked to a proven CSPA violation.”",
        "paragraph_id": "para_379"
      },
      {
        "text": "{¶ 37} Here, because KMG did not violate the CSPA, Gomm was not entitled to",
        "paragraph_id": "para_380"
      },
      {
        "text": "damages arising from any such violation. Accordingly, it is not necessary for us to consider",
        "paragraph_id": "para_381"
      },
      {
        "text": "16",
        "paragraph_id": "para_382"
      },
      {
        "text": "whether the trial court based its damages award on competent evidence. KMG’s second",
        "paragraph_id": "para_383"
      },
      {
        "text": "assignment of error is overruled as moot.",
        "paragraph_id": "para_384"
      },
      {
        "text": "IV. Conclusion",
        "paragraph_id": "para_385"
      },
      {
        "text": "{¶ 38} The judgment of the Vandalia Municipal Court is reversed.",
        "paragraph_id": "para_386"
      },
      {
        "text": ". . . . . . . . . . . . .",
        "paragraph_id": "para_387"
      },
      {
        "text": "LEWIS, P.J., and HANSEMAN, J., concur.",
        "paragraph_id": "para_388"
      }
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