{
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  "question": "Måste online-platform agera enligt DSA: Regulation (EU) 2022/2065?",
  "answer": "Provide recipients, for at least six months after a moderation decision, with an effective, free and electronic internal complaint-handling system, and decide complaints in a timely, non-discriminatory and diligent manner.",
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  "chain_hash_rule": "SHA-256 över rader \"steg|id|sha256\" i ordningen decision, obligation, action, risk, sanction, authority, consequence; saknat led skrivs \"steg|not_in_register|\"",
  "risk_basis": {
    "level": "high",
    "rule": "high: administrative fine, civil or criminal penalty in register; medium: damages or corrective order; low: no sanction in register",
    "sanction_types": [
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    ],
    "max_amount": "not_in_register",
    "max_turnover_pct": 6,
    "deadline": {
      "days": 183,
      "note": "Complaints may be lodged for at least six months after the user is informed of the decision."
    },
    "decisions_on_provision": "not_in_register",
    "enforcement_decisions": "not_in_register"
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  "outcome": "not_in_register",
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    "obligation_answer": "not_in_register",
    "consequence": "https://legal.exploreworldai.com/api/public/v1/obj/consequence/eu%3Adsa-art-20-online-platform",
    "action": "https://legal.exploreworldai.com/api/public/v1/obj/action/eu%3Adsa-art-20-online-platform"
  },
  "partner_access": "Ledens ID:n och hashar (chain) och efterfrågan visas med partnernyckel.",
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    "content_hash": "sha256:beed6840f5bea989bffc9e9c4395e9a8d5cccbfd325cba979be4316ad02d4ad1",
    "revalidate_after": "2026-10-17T00:40:46.574Z",
    "max_copy_age_seconds": 3600,
    "policy": "revalidate-required; attribution-preferred",
    "changelog": "https://legal.exploreworldai.com/api/public/v1/dependency",
    "verify": "https://legal.exploreworldai.com/api/public/v1/verify",
    "stale_copy_invalid": true
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  "canonical": "https://legal.exploreworldai.com/api/public/v1/decision-chain?id=decision_chain%3Aeu%3Adsa-art-20-online-platform",
  "disclaimer": "Källhänvisning med officiell identifierare. Ingen juridisk rådgivning och inget efterlevnadsbeslut.",
  "content_notice": {
    "legal_advice": false,
    "nature": "Källregister. Endast information, inte juridisk rådgivning och ingen bedömning av ett enskilt ärende.",
    "kinds": {
      "official_text": "Officiell källtext, ordagrann och ej tolkad",
      "summary": "Sammanfattning, ej juristgranskad. Läs alltid källtexten",
      "classification": "Automatisk märkning ur källans egen text, ej juristgranskad"
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    "rule": "Endast fält märkta official_text är lagens egen lydelse. Allt annat pekar på den.",
    "report_error": "https://legal.exploreworldai.com/api/public/v1/corrections",
    "ai_act_declaration": "https://legal.exploreworldai.com/api/public/v1/ai-act-declaration"
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  "usageInfo": "https://legal.exploreworldai.com/citering",
  "withheld": {
    "chain": 7,
    "demand": 1
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    "status": "partner_key_required",
    "header": "x-partner-key",
    "contact": "https://legal.exploreworldai.com/kontakt",
    "note": "Facts and counts are public. Relationships and decision paths stay inside NovaCopilot."
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  "access_class": "relationship",
  "access_view": "public"
}